Return and Refund Policy

ast Revised: July 12, 2025
At Twincities Wholesalepallets, we value your business. If you are not entirely happy with your purchase, we encourage you to review our guidelines regarding returns and refunds. These terms apply to all items purchased through our Service.
 
 
1. Definitions and Terminology
To ensure clarity, specific terms used in this policy are defined as follows:
  • The Company (referred to as “We,” “Us,” or “Our”): Refers to Pallet Liquidation Corner, located at 17530 Valley Blvd, Bloomington, CA 92316.
  • Items: The products available for purchase on our platform.
  • Orders: Your formal request to buy Items from us.
  • Service: Refers to our official Website.
  • You: The person or legal entity using our Service or making a purchase.
 
 
2. Your Right to Cancel
You have the right to cancel your purchase within 30 days without providing a reason. This 30-day window begins the day you (or a designated representative who is not the shipping carrier) physically receive the items.
To cancel your order, you must notify us of your decision via a clear statement through one of the following methods:
  • Email: [Insert Email Address]
  • Website: [Insert Contact Page Link]
  • Phone: [Insert Phone Number]
Refund Processing: We will issue your refund within 14 days of receiving the returned items. We will use the original payment method, and you will not be charged any transaction fees for this reimbursement.
 
 
3. Return Eligibility and Conditions
To qualify for a return, please ensure:
  • The items were bought within the last 30 days.
  • The items are still in their original packaging.
Non-Returnable Items:
We cannot accept returns for the following:
  • Customized or personalized products.
  • Items that expire quickly or are perishable.
  • Unsealed health, medical, or hygiene products.
  • Items that have been inseparably mixed with other materials after delivery.
We reserve the right to decline any returns that do not comply with these requirements at our sole discretion. Additionally, sale items are generally non-refundable unless required by law.
 
 
4. Shipping Your Return
You are responsible for the costs and the safety of the items while they are being shipped back to us. Returns should be sent to:
17530 Valley Blvd, Bloomington, CA 92316, United States
We strongly suggest using a trackable and insured shipping service. We cannot process a refund without receiving the physical goods or documented proof of delivery. We are not liable for items lost or damaged during return transit.
 
 
5. Gift Returns
  • Direct Gifts: If the item was marked as a gift and shipped directly to you, you will receive a gift credit for the return value once we receive the item.
  • Indirect Gifts: If the item was not marked as a gift, or the gift-giver had the order sent to themselves first, the refund will be issued to the original purchaser.
 
 
6. Get in Touch
If you have questions regarding this policy, please reach out:
  • By Email: [Insert Email Address]
  • By Web: [Insert Link to Contact Page]
  • By Phone: [Insert Phone Number]